Closed-Captioning

The Closed-Captioning feature enables a session attendee to transcribe audio information while a session is in progress. The transcribed text can be viewed by other session attendees in the live session and in a recording of the session. It can also be saved to a text file.

There are two types of Closed-Captioning windows: one for entering closed-captioning text and one for reading the text.

Note:      Closed-Captioning windows always stay on top of other windows so they are easily accessed.

Anyone in the session can view the closed-captioning text, but a Moderator must give session attendees the permission to enter closed-captioning text. More than one person may be given the permission of entering closed-captioning text.

Entering Closed-Captioning Text

Once you have been given permission to enter the closed-captioning text, do one of the following to open up the Closed-Captioning window:

Click on the Show Closed Captioning button in the toolbar.

Select Window > Closed-caption input.

The Closed-Captioning window allows you to enter text and use the backspace key.

You may change the font size of the text (for your viewing) by clicking on the pull-down arrow and selecting the appropriate font size from the list.

You can save the closed-captioning text by clicking on the Save button. Each time you close the Closed-Captioning window a new transcript is started so only the captions that were entered since the last time you opened the window will be saved.

View-Only Closed-Captioning Window

All Moderators and Participants, upon joining a session have the permission to view the text in the Closed-Captioning window. To open the view-only Closed-Captioning window, do one of the following:

Enter Ctrl+F8 (Command F8 on Mac).

Select Window > Closed Captioning.

If no one is currently entering closed-captioning text, the Closed-Captioning window will state [No caption source available]

If another Participant or Moderator is currently entering Closed-Captioning text, the Closed Captioning button will appear in the Toolbar in the Main window. You may either click on this button to open up the view only Closed-Captioning window or go to the Window menu and select the option Closed-Captioning.

The Closed-Captioning window will open up on your monitor and will display who is entering the Closed-Captioning text.

In the Closed-Captioning window, you may change the font size of the text and whose closed-captioning text you are viewing.

Save: — to save the closed-captioning text, click on the Save button. Each time you close the Closed-Captioning window a new transcript is started so only the captions that were entered since the last time you opened the window will be saved.

Size: — to change the font size, click on the pull-down arrow and select the appropriate font size. The default font size is set to 24.

Source: — this read-only field displays the name of the person who is entering the closed-captioning text, which you are currently viewing. If the source is set to None, and you have the view-only Closed-Captioning window open, the first person that starts entering closed-captioning text will be the source. This option is only available in the view-only Closed-Captioning window.

Preferred Source: — if more than one person in the session has been granted the permission to enter closed-captioning text and they had, at one point during the session, opened the Closed-Captioning window to enter text, their name will appear in the Preferred Source pull-down menu. To change the preferred source, click on the pull-down arrow button and then select the appropriate person. This option is only available in the view-only Closed-Captioning window.

Note:   If the person who was your preferred source is disconnected from your session, you will see the input from the next available source. When your preferred source returns to the session, you will again receive that person’s input. (Your preferred source remains in the list even though disconnected.)

Note:   Text that is entered in the Closed-Captioning window is real-time data. There is no historical data. When a view-only Closed-Captioning window is open, that person will see the text that is being entered starting from the time the window was opened.

Saving Closed-Captioning Text

You can save the closed-captioning text by clicking on the Save button in either of the Closed-Captioning windows.

Each time you close the Closed-Captioning window a new transcript is started so only the captions that were entered since the last time you opened the window will be saved.

Closing and Reopening the Closed Captioning Window

Closing the Closed Captioning window (either text input or view only) will not affect the text already entered – it just closes the window. To close the window, do one of the following:

Enter Ctrl+W (Command W on Mac).

Enter ALT+F4 (no Mac equivalent).

Click on the Close Window button in the title bar of the window.

To reopen the window, either enter Ctrl+F8 (Command F8 on Mac) or select Window > Closed Captioning.

Note:   If you close the view-only Closed Captioning window, it will be blank when you open it again. Only the captions that are entered after you reopen the window will appear in the window.