Welcome to our Elluminate troubleshooting tool. The following questions will help troubleshoot your audio issues. The first step in checking your audio configuration is to enter an Elluminate Live! session and use our �Audio Set Up� utility. You can do this in the Elluminate Live! Configuration room: When you enter the room, please follow the steps on the screen to use the �Audio Set Up� utility.

Were you able to successfully hear the prerecorded voice and/or record your voice?

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