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Frequently asked questions
How do I clear the Java cache?

Windows
Java Web Start version 1.4.2_x   (What version do I have?)

  1. Open Java Web Start (either the icon on your desk top or in your programs folder)
  2. Click "File" then "Preferences"
  3. Click the "Advanced" tab
  4. Click the “Clear Folder” button. Then OK.

    Clear Folder Dialog Box

  5. Close the Java Web Start Application Manager


Java Web Start version 1.5 (J2SE 5)   (What version do I have?)

  1. Go to your Control Panel
  2. Open Java (You may need to switch to "Classic view")

    Contral Panel Classic View

  3. Click the “Delete Files” button. Then OK.

    Clear Folder Dialog Box

  4. Close the Java Control Panel


Mac OS X

  1. Open a Finder window
  2. Choose "Applications", "Utilities", "Java" and open Java Web Start
  3. Click the Java Web Start menu and choose "Preferences"
  4. Click the “Clear Folder” button. Then OK.

    Clear Folder Dialog Box

  5. Close the Java Web Start Application Manager


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