There are a few things to check.
  1. Make sure you a local administrator on your computer.
  2. Is there a protocol or policy in your organization that does not allow downloading and installation of software from the internet?
  3. Is there a firewall - Personal or Corporate - that might be interfering with the download? For more information see our proxy/firewall configuration setup page.
  4. Try a manual download. Once downloaded, open the installer and follow the directions to install.
If you have any questions about installing Java Web Start, please check our FAQ section, or contact Elluminate Support.

Click here once you have installed Java Web Start
©2001-2005 Elluminate, Inc. All Rights Reserved.